Shop Terms and Conditions
Teign Trade Frames eCommerce Terms and Conditions
Last Updated: November, 2024
Welcome to the Teign Trade Frames website (the “Site”). By placing an order on our Site, you agree to comply with and be bound by these eCommerce Terms and Conditions. Please read them carefully before making a purchase.
1. About Us
Teign Trade Frames is a window and door supplier based in Newton Abbot, serving the South West of the UK.
Contact Details:
Teign Trade Frames
[email protected]
2. Placing an Order
2.1 To place an order, you must be at least 18 years old and provide accurate, complete information during the checkout process.
2.2 All orders are subject to availability and acceptance by Teign Trade Frames.
2.3 After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order. A contract is formed only when we dispatch the goods.
3. Products
3.1 We aim to ensure product descriptions, images, and specifications on our Site are accurate. However, slight variations may occur.
3.2 All products are subject to availability, and we reserve the right to discontinue or update products at any time without prior notice.
4. Pricing and Payment
4.1 All prices displayed on the Site are in GBP and exclude VAT unless stated otherwise.
4.2 Delivery charges are not included in product prices and will be calculated at checkout.
4.3 While we strive to ensure accurate pricing, errors may occur. If a pricing error is identified after you place an order, we will contact you to reconfirm or cancel the order.
4.4 Payment must be made in full at the time of order via our accepted payment methods.
5. Delivery
5.1 Delivery is available to addresses within the South West of the UK.
5.2 Estimated delivery times are provided at checkout and are subject to change due to unforeseen circumstances.
5.3 Risk in the goods transfers to you upon delivery. Please inspect your items upon receipt and notify us of any issues immediately.
6. Returns and Cancellations
6.1 You have the right to cancel or return your order in accordance with UK consumer laws, including the Consumer Contracts Regulations 2013.
6.2 Returns are accepted within 14 days of delivery for non-customized goods, provided they are unused and in their original packaging.
6.3 Customized or made-to-order items are non-refundable unless faulty or damaged.
6.4 To initiate a return, contact us at [Insert Contact Email or Phone Number].
7. Warranty
7.1 All products are covered by the manufacturer’s warranty. Specific warranty details will be provided with your purchase.
7.2 Warranty claims are subject to inspection and do not cover damages caused by misuse, improper installation, or normal wear and tear.
8. Liability
8.1 Teign Trade Frames is not liable for indirect, incidental, or consequential damages arising from the use of our products or Site.
8.2 Nothing in these terms excludes liability for death or personal injury caused by negligence or fraud.
9. Intellectual Property
9.1 All content on this Site, including text, graphics, logos, and images, is the property of Teign Trade Frames or its licensors.
9.2 You may not copy, reproduce, or distribute any content from the Site without prior written permission.
10. Privacy
Your personal data is processed in accordance with our [Privacy Policy](Insert Link).
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
12. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Site.
Contact Us
If you have any questions about these Terms and Conditions, please get in touch with us:
Teign Trade Frames
[email protected]